Job Responsibilities for Consultant - Internal Communications- Internal Communications Strategy:
Develop and implement an internal communications strategy that aligns with the organizations goals and values.- Identify communication needs across the organization and create tailored messaging for different employee groups.
Ensure consistent and effective communication of key messages across all levels of the organization.
- Content Creation and Management:
Create, edit, and manage internal communications content, including newsletters, emails, intranet updates, and presentations.- Develop engaging content that informs, motivates, and aligns employees with the organizations vision and objectives.
Ensure all content is clear, concise, and accessible to a diverse audience.
Design and implement initiatives to boost employee engagement and foster a positive workplace culture.- Coordinate with HR and other departments to develop programs that enhance employee satisfaction and retention.
Measure the effectiveness of engagement initiatives and adjust strategies as needed.
- Change Management Communications:
Develop communication plans to support organizational changes, such as mergers, acquisitions, or restructurings.- Work closely with leadership to ensure that change messages are clearly communicated and understood by all employees.
Manage the timing and delivery of change communications to minimize disruption and maintain employee morale.
- Leadership Communication Support:
Provide communication support and coaching to senior leaders to enhance their ability to effectively engage with employees.- Draft speeches, presentations, and other communication materials for leadership.
Ensure leadership messages are aligned with the overall internal communication strategy and resonate with the workforce.
- Intranet and Digital Platforms Management:
Oversee the management and content strategy for the companys intranet and other digital communication platforms.- Ensure these platforms are user-friendly, up-to-date, and serve as effective tools for information sharing and collaboration.
Monitor and analyze platform usage data to identify opportunities for improvement.
Develop and implement internal crisis communication plans to ensure timely and effective communication during emergencies.- Act as the point of contact for internal communications during crises, coordinating messaging and responses across the organization.
Work closely with the external communications team to ensure alignment between internal and external messaging during crises.
- Feedback and Continuous Improvement:
Gather feedback from employees on the effectiveness of internal communications and identify areas for improvement.- Conduct regular surveys, focus groups, or town halls to gauge employee sentiment and communication needs.
Use insights from feedback to refine and enhance communication strategies and tactics.
- Event Planning and Coordination:
Plan and execute internal events such as town halls, employee forums, and company-wide meetings.- Coordinate logistics, content, and communication for these events to ensure they are impactful and engaging.
Collaborate with various departments to align event messaging with broader organizational goals.
- Measurement and Reporting:
Track and analyze the effectiveness of internal communication efforts using metrics such as employee engagement, message reach, and feedback.- Prepare regular reports for leadership to provide insights into the impact of internal communications.
Use data to make informed recommendations for future communication strategies and initiatives.
Job Type: Temporary
Contract length: 6 months