contact care agent - Non medical background

Early Applicant

Exp: 0-3 Years

Job Description

KEY REQUIREMENTS:

Non - medical background is preferred.
0 - 3 years of experience.
Experience in a customer facing role is beneficial.
Previous experience in Call Centre environment would be beneficial.
Experience working in pressurized environment with tight deadlines.
Strong Knowledge of Microsoft Office (Excel, Word)
High level of fluency in English is a must. (for @Mark Feedback with the most suitable Term to use for English level).
Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.

Minimum Requirements

Bachelors Degree ; Non Medical background preferred.
2+ years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus
Physically fit to carry out duties.
Legally permitted to work in the country of operations.
Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.