Contact Centre Agent

Our client is in the Retail industry. They are now looking for a Contact Centre Agent to join them.

Roles & Responsibilities:

• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy-related answers.

Preference:

• Immediate Joiners
• Age Limit - 30 years

Qualifications:

• High school diploma or similar
• Min 1-year experience in Call Center
• Good communication skills in English and Arabic

Benefits:

• Medical Insurance
• Visa