Process content update requests, clarifying details when necessary and making changes in appropriate sections of in-house content tools, while adhering to in-house quality guidelines
Setting up new products on the site including writing product descriptions in languages Arabic and English
Provide excellent customer service by responding in a professional manner upon completion of the request
Work toward daily productivity targets and team metrics; complete all work to program standards as defined for each process
Managing a good relation with the vendors for content updates and verifying any information needed initiated by either party
Responsible for the publication of new product offers on the apps/website
Editing uploading imagery and completing product attribution
Implement and maintain style guides in order to write content that is consistent with the brand and edits
Job requirements
Personal Characteristics
Good communication and technical presentation skills
Strong problem-solving skills
Proactive, and focused on business objectives
Able to work under pressure to tight deadlines
Able to work in a flexible and fast-paced agile environment
A proven ability to influence people and challenge the status-quo
The Ideal Candidate Capabilities, Experience And Knowledge
Can demonstrate experience in a technical content writing / quality related function
