Job Description
Department: Center for Continuing Education
Reports to: Director- Center for Continuing Education
Scope And Purpose
To introduce CCE as integrated solution provider to the Corporate organizations thereby selling our services to achieve Sales targets.
Key Responsibilities
- Contributes to the overall strategic direction of the CCE including identifying target markets, creating marketing plans, etc.
- Assists the Director with internal/external stakeholder consultation processes designed to establish support and gain recognition for the programs and services offered in consultation with a wide variety of internal and external stakeholders, formulates and submits program and course proposals based on market trends, needs and demands, and stakeholder support and recognition.
- Recommends program and course prices and minimum enrollments in accordance with the Center's Pricing & Costing Model. This requires ongoing research, analysis and response to new marketplace situations and trends, may involve the formation of Advisory Committees and/or the conducting of focus groups, and may also entail the formation of partnerships and/or strategic alliances
- Responsible for the development and implementation of marketing and sales strategies for programs and courses, this may involve organizing programs and events such as free seminars, trade shows, art exhibits, theatre productions and cultural festivals, all designed to improve public relations and awareness of AUK and its CCE.
- Maintaining and developing relationships with existing Clients in person, and via telephone calls and emails
- Arranging meetings with potential customers to prospect for new business
- Negotiating the terms of an agreement and closing sales
Workflow
- Develop new corporate accounts and maintain existing accounts.
- Register & recruit new candidates in CCE Public/individual scheduled programs
- Maintain continuous follow up to ensure all corporate accounts are well managed.
- Develop relationships and network to acquire new accounts.
- Call new corporate and fix up a meeting with the right person.
- Prepare all documents and materials for the meeting.
- Prepare and give presentation to corporate management and make sure the company is projected correctly.
- Give complete feedback to the Business Development Director about response from corporate.
- Close the deal by convincing the customer to buy our product.
- Maintain updated account profile from CRM system.
- Send a sales proposal for the corporate and discuss it with them.
- Follow up with the corporate to send the confirmation and discuss it with them.
- Make sure that the corporate trainees are receiving the service they were promise.
- Update the corporate management of the activities and conduct of their trainees.
- Refer to the Business Development Director for help or advice for closing the deal.
- Attend the training sessions held by the manager.
- Attend sales meeting.
- Update the Business Development Director of the results of the corporate activities.
- Close or dump accounts.
- Follow on the collection of the closed deals.
- Follow the sale system of CCE.
Qualifications
Required Experience:
- Minimum 3 years related experience
Education
Skills
- Strong relationship building and networking skills.
- Excellent knowledge of company's products.
- Excellent selling skills.
- Effective Time management skills.
- Excellent presentation and organization skills.
- Excellent communication skills (written and spoken).
- Excellent Negotiations skills
- Knowledge of MS office.
Behavioral Skills
- Persuasive and Diplomatic communication: Enjoys selling, changes opinions of others through gentle persuasion and logical reasoning and negotiates well.
- Achieving, Competitive and Results focused: Ambitious and career-centered, likes to work to demanding goals and targets, is eager to win and enjoys competitive activities
- Socially confident: feels a comfortable when first meeting person at ease in formal situations.
- Conscientious: sticks to deadlines and commitments, makes schedules and sticks to it.
- Organized and Methodical: Is well organized and methodical in the way he does tasks, plans ahead and remains in control of his time and activities
- Presentable: Projects the right image through his dressing and demeanor. Looks mature and responsible and at the same time energetic and enthusiastic.
