In Collaboration, We Are Searching for a German-Speaking Culture and Communication Trainer to Join Our Egypt Team!
We are excited to partner with a prominent Outsourcing/BPO consultancy in their search for a
Culture and Communication Trainer fluent in German. This role is ideal for individuals who have resided in German-speaking countries like
Germany or Austria and possess deep cultural insights into language, customs, and local dialects. Your knowledge and experiences will enable you to guide employees in navigating cross-cultural communication with confidence and clarity.
Position: Culture and Communication Trainer
Location: Cairo, Egypt or Alexandria, Egypt
Employment Type: Full-Time
Duties And Responsibilities
- Design Tailored Training Programs: Develop and deliver engaging programs focused on communication skills, cultural sensitivity, and cross-cultural understanding for German-speaking employees.
- Create Interactive Learning Materials: Develop presentations, workshops, and e-learning modules that capture attention and enhance learning outcomes.
- Lead In-Person and Virtual Training Sessions: Conduct training sessions, encouraging participation and ensuring clear understanding across all attendees.
- Identify and Address Training Needs: Collaborate with cross-functional teams to recognize specific learning needs and create targeted training solutions.
- Assess and Improve Program Impact: Evaluate the effectiveness of training through feedback, assessments, and performance metrics, making continuous improvements.
- Provide Personalized Coaching: Offer one-on-one support for employees facing specific communication or cultural challenges.
- Stay Culturally Updated: Keep up with trends, best practices, and cultural nuances relevant to German-speaking markets within the BPO sector.
- Support Onboarding: Assist with the onboarding of new employees by providing cultural orientation and language support.
Requirements
- Fluency in German (native or near-native) and English proficiency are essential.
- Bachelor's Degree in Communication, Intercultural Studies, Education, or a related field (Master's degree preferred).
- Prior experience as a trainer or facilitator in a multicultural environment.
- Profound understanding of German cultural norms, communication styles, and business etiquette.
- Strong presentation and facilitation skills to engage diverse audiences.
- Background in instructional design and curriculum development is highly desirable.
- Excellent interpersonal skills to build rapport and credibility at all levels.
- Flexibility to adapt training methods to meet the needs of different learning preferences.
- Proficiency in MS Office Suite, with experience in Learning Management Systems (LMS) or e-learning platforms being an asset.
- Certification in training or coaching (e.g., CTT+, CPLP, ACC) is advantageous.
What We Offer
- Competitive salary based on experience and skills.
- A dynamic, creative, and positive team environment.
- Access to tools and guidance to support your career growth.
- Additional benefits and perks in a friendly, multicultural setting.
If you're passionate about cultural connections and communication, this is a fantastic opportunity to make a real impact! Join us in creating a stronger, more connected team.
