Key Responsibilities:- Develop and maintain strong relationships with existing and potential clients.
Handle customer inquiries and resolve issues promptly and effectively.- Manage client accounts and ensure high levels of customer satisfaction.
Collaborate with the sales and operations teams to ensure smooth service delivery.
- Collect and analyze customer feedback to improve services and customer experience.
Develop and implement customer retention strategies.- Provide regular updates and reports on customer interactions and satisfaction levels.
Proven experience in customer relationship management or a similar role.- Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Proficiency in CRM software and MS Office.- A customer-focused mindset with a proactive approach to improving customer experiences.
Job Types: Full-time, Permanent
Pay: From 22,- 00 per month
Jadwal: - Day shift
Tunjangan: Leave encashment
Upah Tambahan:
Yearly bonus
Education:
Experience:- total work: 2 years (Preferred)
Customer service: 1 year (Preferred)
- Customer relationship management: 2 years (Required)
Language:
Work Location: In person
+91 7278586820
