Customer Service Coordinator

Role Customer Support Coordinator

Location Al Khobar, Saudi

Salary SAR 7500

The job covers all aspects of order fulfillment for external customers, from order inquiry to shipment and invoicing. The Job also requires fulfilling all logistics and warehousing data entry & and follow-up activity.

Responsibilities:

On time Order Confirmation to assigned Customers

Effective Co-ordination with Imports and Warehouse on timely deliveries to customers.

Planning shipments and communicating effectively to customers.

Sales order processing

Order entry of all inter-company purchase orders

Daily delivery plan for the next day to customers

Execute any urgent assignments

Follow up collection of orders based on planned delivery

Error free shipping documentation generation

Provide accurate information on stock and location.

Day to day administrative duties relating to sales support.

Arrange for on time delivery of goods

Handle assigned Customer queries on Order Status.

Error Free shipping documentation

Maintaining Shipment tracker as per outlined criteria

Requirements

Bachelors degree.

Experience in Customer Service and Warehouse operations

Candidates preferred from Industrial Machinery Manufacturing/Logistics companies.

Email CVs to [Confidential Information]