Customer Service Executive (m/f/d) Export

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world. The annual throughput of its container terminals amounts to 131.79 million TEU, taking the first place worldwide; the global sales volume of its bunker fuel exceeds 28.30 million tons, which is the largest in the world; and the container leasing business scale reaches 3.91 million TEU, the third largest in the world. Its offshore engineering manufacturing competence and vessel agency business are also leading in the world.

For our subsidiary COSCO SHIPPING Lines (Egypt) SAE, located in Alexandria, Egypt we are looking for an experienced

Customer Service Executive (m/f/d) Export

Are you passionate about the shipping industry and excel in customer service Do you thrive in a fast-paced environment and have a keen eye for detail If yes, we have the perfect opportunity for you!

Main Responsibilities and Tasks:

• Booking Management: Release original bookings to customers efficiently and accurately.
• Documentation: Check trucker guarantees, collect necessary documents, and ensure smooth processing.
• Trucker Coordination: Handle empty releases to truckers and coordinate with the terminal for seamless operations.
• Container Handling: Manage the gate-in process for full containers, assign seals, and release them to customers promptly.
• Customs Liaison: Handle customs documents and ensure compliance with port authorities, maintaining excellent relationships.

Requirements:

• Educational Qualification: Bachelor's degree in a relevant field.
• Experience: Minimum of 1-year experience in the shipping industry.
• Technical Skills: Proficiency in Microsoft Word and Excel.
• Language Proficiency: Excellent command of Arabic and very good command of English.

If you meet these qualifications and are ready to embark on a rewarding career journey with COSCO SHIPPING Lines (Egypt) SAE, we invite you to apply today.