A group of companies specialized in the import and trade of household goods for all global and local brands in the Banha area is looking to fill the following positions:
Customer Service Representative
Working hours:
- Winter: 3 PM - 10 PM
- Summer: 3 PM - 11 PM
Company offers:
- Attractive salaries
- Commissions
- Medical and social insurance
- Opportunities for advancement
Job Responsibilities:
- Handle customer inquiries and complaints via phone, email, or in-person.
- Provide product information and assist customers in making purchasing decisions.
- Maintain customer records and update account information.
- Resolve product or service problems by clarifying the customer's complaint and determining the cause of the problem.
- Follow up to ensure resolution and maintain high levels of customer satisfaction.
Qualifications:
- Previous experience in customer service or sales is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work during the specified hours.
- Basic computer skills.
