Company Description
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Role Description
This is a full-time role as a Customer Service Representative over the phone at a multinational bank located in Smart Village. The Customer Service Representative will be responsible for providing excellent customer service and support through phone interactions with customers. This is a hybrid role, with the option for some remote work.
Qualifications
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to remain calm and professional in stressful situations
- Previous experience in customer service or a related field
- Basic computer skills and familiarity with customer management systems
- Ability to multitask and prioritize tasks effectively
- Flexibility to work in a fast-paced environment
- Fluency in multiple languages is a plus
