Job Description
Job Description
A Senior Customer Consultant will oversee analytical cooperation with top FMCG Clients. This role is designed to build and develop strong partnership with NielsenIQ top Clients to drive their satisfaction and inspire them.
Responsibilities
Build a strong partnership with the Clients
Strong & Intensive networking of relevant stakeholders with defined Clients and high Client engagement
Help Clients make winning decisions with a world-class service experience
Continuously expand knowledge of business topics, markets and NielsenIQ products
Understand Clients and define solution with stakeholders
Know and understand the business needs of your Clients and conduct strategic workshop that generate added value and opportunities
Support of budget attainment, close coordination with Sales team on sales opportunities
Analyze and interpret sales data to answer specific Client business questions and deliver value to the Clients via actionable and concrete recommendations
Lead Client meetings and presentations
a Little Bit About You
Curiosity drives your interest in what moves the market. You know how to listen and how to be heard. You are empathic, willing to help solving the potential issues and can stand for your recommendation or admit that other s idea is better. You find potential in percentages. Managing time and deadlines comes naturally to you.
Qualifications
University degree, preferable in Marketing, Economics, or related field
Strong interpersonal skills in a multicultural setting
Results-oriented personality and ability to work to tight deadlines
Client-centric and solution-oriented approach Strong numerical, analytical, and written presentation skills
Distinctive industry expertise regarding trends, environment categories, etc.
Very good knowledge of Microsoft Excel, PowerPoint
Very good written and spoken communication skills in English (C1 level)
Ability to work both independently and as an enthusiastic team player
Comfortable working in a virtual environment
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
