Job Description
Department: Office of Institutional Research
Reports to: Director-Office of Institutional Research
Scope And Purpose
Under the Direction of the Director of the Office of Institutional Research (OIR), this position will assume the following responsibilities:
- Develop policies and procedures to assure data integrity maintenance, accurate interpretation of information, and strict confidentiality of University data, in addition to providing and maintaining access to reports for internal authorities.
- Interpret data, issue reports and statistics, and generate information using the available reporting and analytical tools to cater both internal and external reporting needs in coordination with relevant requestors and data owners.
- Make recommendations for improving said reporting and analytical tools, in addition to addressing any future institutional needs for additional such tools.
- Coordinate with University units to assure approved policies, procedures and data standards are implemented and maintained.
- Coordinate with internal units, and external bodies as necessary, to manage OIR operations.
- Regularly run data audits to maintain output integrity.
- Maintain effective communications with University units to maximize result accuracy.
- Maintain the Office calendar and follow up on scheduled tasks and set deadlines.
- Organize and maintain operational and procedural documents and files (paper based and electronic) to maintain proper archives of Office tasks and issued reports.
- Seek and participate in local and/or international professional development events and activities to keep up to date on relevant knowledge and skills.
- Represent the OIR in meetings and serve on committees as assigned.
- Any other tasks or special projects assigned by the Director of the Office of Institutional Research and the Executive Vice President.
Essential Duties And Responsibilities
- Plan, develop, maintain, update, and log complex customized queries and reports to serve specific reporting and analytical University needs.
- Plan, develop, maintain, update, and log regular and recurring queries, reports and other data formats, and educate the other OIR members on the same. Page 2 of 3
- Plan, develop, maintain, and update existing queries and reports in user-friendly formats as per individuals and units needs for institution operations.
- Regularly audit data of different types and units, review queries and monitor access to maintain output integrity and strict confidentiality of University data.
- Develop and maintain effective Office procedures and data standards compatible with the University systems, databases, and data types in collaboration with other OIR members and relevant University units as necessary.
- Review, organize, audit, and analyze data while adhering to data standards, alone and with other OIR members.
- Develop, execute and update policies and procedures in collaboration with other OIR members and relevant University units as required.
- Collect and analyze data, prepare reports and statistics, in addition to any related functions in a timely fashion, to feed into the institutional planning, policy making, decision making, accreditation, evaluation, and compliance initiatives, and to cater to governmental and other external reporting needs set by documented requirements.
- Establish solid communications and relations, to coordinate with other users on regular or ad-hoc requests within and outside the OIR, to identify needs, generate relevant data and/or provide proper analysis as required, and give access where applicable.
- Conduct research on information and systems concerning the University and provide sufficient feedback and possible solutions.
- Participate in the development of the Office yearly calendar and the preparation of the annual report.
Qualifications
Education:
- Bachelor's degree in a relevant area of studies.
Years Of Experience
- Minimum 2 years of relevant experience required, preferably in higher education.
- Advanced knowledge in SQL and programming.
- Oracle certified developers are preferred.
- Knowledge of Ellucian Banner and/or Explorance Blue systems is considered an added value.
- Fluency in both Arabic and English speaking, reading, and writing.
Skills/Abilities
- Experience in using Oracle development tools.
- Knowledge in using one or more of SPSS/SAS/JAMOVI/JASP as data analyzing tools is preferred.
- Advanced knowledge of MS Excel.
- Proficient at analyzing different types and large amounts of data to produce high quality reports.
- An impeccable record of integrity, strong attention to details, competence in detailed documentation and excellent interpersonal communication.
- Knowledge of design techniques, tools, and principles involved in production of computer systems.
- Experience in troubleshooting and resolving software issues.
- The ability to investigate, analyze and present logical information.
- The ability to follow instructions and adhere to set rules and conditions of processes, and use sound judgment.
- The ability to deal with interruptions throughout the workday.
- The ability to work under pressure and meet deadlines.
- The ability to work within a team or independently.
- The ability to work some flexible hours.
