Search by job, company or skills
Job Description: - Director of Operations
The Director of Operations is a key leadership role responsible for overseeing and optimizing the organization's day-to-day operations. Reporting directly to the CEO, the Director of Operations plays a critical role in driving operational efficiency, strategic planning, and process improvement initiatives across all departments. Key responsibilities include:
1. Strategic Planning: Develop and implement operational strategies aligned with the organization's overall goals and objectives. Drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
2. Team Leadership:Manage and lead a team of operations managers and department heads. Provide guidance, coaching, and support to ensure the team achieves their targets and objectives.
3. Resource Management:Optimize resource allocation, including budgeting, staffing, and vendor management, to achieve operational excellence while maintaining cost-effectiveness.
4. Process Improvement:Identify opportunities for streamlining processes, reducing waste, and increasing productivity. Implement best practices and tools to enhance operational efficiency and effectiveness.
5. Performance Monitoring: Develop and implement key performance indicators (KPIs) to track operational performance and ensure accountability. Analyze data and trends to make data-driven decisions and drive continuous improvement.
6. Collaboration: Work closely with cross-functional teams, including finance, HR, and marketing, to ensure alignment and collaboration on operational initiatives. Foster a culture of teamwork and communication to drive collective success.
7. Risk Management: Identify and mitigate operational risks that could impact the organization's performance. Develop and implement risk management strategies to ensure business continuity and resilience.
8. Compliance: Ensure compliance with relevant laws, regulations, and industry standards. Develop and implement policies and procedures to maintain operational compliance and mitigate risks.
9. Communication: Communicate effectively with stakeholders, executives, and team members to provide updates on operational performance, initiatives, and challenges. Build strong relationships to facilitate effective decision-making and problem-solving.
Qualifications:
- Bachelor's degree in business administration, operations management, or a related field. Master's degree preferred.
- Proven experience in an operations leadership role, with a track record of driving operational excellence and process improvement.
- Strong leadership skills with the ability to inspire and motivate teams to achieve goals and targets.
- Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
- Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
- In-depth knowledge of operational best practices, process optimization, and performance management.
- Experience in risk management, compliance, and strategic planning.
- Proficiency in project management tools and software applications.
- Certification in operations management or related field is a plus.
Date Posted: 18/06/2024
Job ID: 82156149