Electrical Technical Support Engineer (Power& Mechanical)

Responsibilities:

- Provide technical support and troubleshooting for IEE's electrical products and systems

- Assist customers in understanding and using IEE's products effectively

- Diagnose and resolve technical issues related to product installation, configuration, and performance

- Collaborate with the engineering team to identify and address product improvement opportunities

- Develop technical documentation, user manuals, and training materials

- Participate in product testing and quality assurance activities

- Liaise with cross-functional teams to ensure seamless customer support

Qualifications:

- Bachelor's degree in Electrical Engineering or a related field

- Minimum 2 years of experience as a Technical Support Engineer or in a similar role

- Strong understanding of electrical systems, circuits, and components

- Proficient in using diagnostic tools and equipment

- Excellent problem-solving, analytical, and communication skills

- Ability to work independently and as part of a team

- Familiarity with IEE's products and technologies is preferred

- Arabic and English language proficiency (both written and verbal)

Required Skills:

- Proficient in electrical circuit design, analysis, and troubleshooting

- Hands-on experience in installing, configuring, and maintaining electrical systems

- Strong technical documentation and report writing skills

- Ability to effectively communicate technical information to both technical and non-technical audiences

- Adaptability to learn new technologies and products quickly

- Customer-oriented approach and a passion for providing excellent technical support

If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter to the HR department at IEE

For contact please send your CV to: [Confidential Information].

• www.iee-egypt.com