Employee Experience Specialist

Job Description: Employee Experience Specialist

Overall Objective:

To ensure a positive and exceptional experience for employees within the organization by designing and implementing strategies and policies aimed at improving employee satisfaction, well-being, and engagement with the organization.

Responsibilities and Duties:

1. Design and Enhance Employee Experience:

- Analyze the employee lifecycle (from onboarding to offboarding) to identify areas requiring improvement.

- Develop programs and initiatives to enhance the employee experience, such as incentive and recognition programs.

2. Manage Employee Surveys and Feedback:

- Prepare and execute employee satisfaction surveys and analyze the results.

- Address feedback and complaints to improve the work environment.

3. Internal Communication:

- Strengthen communication channels between management and employees to ensure clarity and transparency.

- Create communication materials to foster a positive and motivating culture.

- Promote and reinforce the organization's culture.

4. Design Employee Well-being Initiatives:

- Develop initiatives to enhance employee well-being, including social activities.

- Propose flexible policies to support work-life balance.

5. Training and Development:

- Collaborate with the HR department to create training programs that enhance employee skills and support professional growth.

- Ensure training programs align with employee needs.

6. Reporting:

- Prepare periodic reports on employee satisfaction levels, challenges, and proposed solutions.

- Monitor key performance indicators related to employee experience (e.g., turnover rates).

Job Requirements:

1. Educational Qualifications:

- Bachelor's degree in Human Resources Management, Business Administration, or a related field.

2. Experience:

- 23 years of experience in human resources or employee experience.

3. Skills:

- Excellent communication skills.

- Proficiency in data analysis and the use of employee satisfaction survey tools.

- Solid understanding of best practices in employee experience management.

- Ability to work within a team and effectively manage priorities.

4. Language Proficiency:

- Fluency in Arabic and English (written and spoken).