The job owner is accountable for the evaluation and boarding activities of all new network/IT to be in compliance with company approved targets and procedures. The job owner is responsible to support for assessing information risk and facilitates remediation of identified vulnerabilities for IT and Network security and risk across the enterprise. Supports Internal Audit objectives administratively and functionally.
Key Accountabilities
- Support planning and execution of evaluation and boarding activities of all new network, according to the Yearly Plan.
- Ensure proper evaluation of all new network by participating in RFP process, Design, Development and lab testing.
- Keep Network Operations up to date with regular progress reports.
- Proactively involves in negotiation with key partners when needed.
- Define, ensure effectiveness and efficiency, maintain and update all the processes related to the evaluation and boarding of all new network to minimize the risks of outages and post boarding costs overrun
- Ensure compliance and adherence to regulatory, statutory and in company governance requirements
- Define standards of service / SLA's for the unit in line with business objectives
- Coordinate & support Security Risk Assessments and associated Risk Management review for entire Service Operations team.
- Domain Risk Advisor for Service Operations in coordination with security teams.
- Responsible for fulfilling security related requirements for PCI DSS & ISMS/BCMS certification for Service Operations.
- Service Operations SPOC for ensuring successful receipt of PCI DSS & ISMS/BCMS certification
- Track and update remediation plans in GRC tool, Archer, for telecom and IT systems, to ensure on time mitigation of risks.
Qualifications:
- Minimum bachelor's degree in computer, electrical, network Engineering or IT (any telecom equivalent)
Experience:
- Minimum 10-15 years of experience in telecommunications / hi-tech industry
- Risk Management Framework
- PCI-DSS Framework
- ISMS Framework
- BCMS Framework
- TL9000 Framework
- ITIL Framework
Skills
- Proven ability to lead large transformation projects
- Ability to lead teams and groups
- Analytical thinking
- Problem Solving and Decision Making
- Teamwork and Cooperation
- Strong negotiation and facilitation skills
- Proven track record of managing vendors
- Proven track record in governance and financial management
- Strong management skills in a multi-cultural and multi-national environment
- Fluent in English and Arabic is advantage
