English Customer Service Trainer

Company Description

Atheel Contact Center, headquartered in El-Tatbeqyen Tower's 21st floor, El-Abbassia - Cairo, is a leading call center that operates 24/7. With the capacity of over 500 seats across multiple branches in Maadi, Cairo, Atheel has established itself as one of the top ranks in the market. We strive to expand our services globally to cater to a wider range of clients.

Role Description

This is a full-time on-site role as an English Customer Service Trainer at Atheel Contact Center located in Qesm El Maadi. The Customer Service Trainer will be responsible for conducting training sessions to develop customer service skills, ensuring customer satisfaction, and improving communication skills. The trainer will also be responsible for delivering exceptional customer service.

Qualifications

• 1-2 years in Customer Service Training
• Excellent communication skills
• Ability to provide exceptional customer satisfaction
• Experience in training and mentoring
• Strong problem-solving skills
• Knowledge of customer service best practices
• Fluent english level
• Experience in a call center environment
• Bachelor's degree in a relevant field

For more information send whatsapp message to 01013183011