Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.
In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns, as well as handling any issues that may arise during service.
To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette, as well as excellent communication and leadership skills.
If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Supervise and guide the waitstaff team to ensure smooth service
- Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests
- Handle guest queries and concerns in a professional and timely manner
- Monitor the dining area and ensure cleanliness and organization
- Coordinate with the kitchen staff to ensure timely delivery of food
- Maintain a high level of customer service and guest satisfaction
- Train and mentor new waitstaff members
- Handle any issues that may arise during service, ensuring quick resolution
Requirements
- Prior experience as a Restaurant Captain in a restaurant setting
- Excellent communication and leadership skills
- Customer service-oriented mindset
- Ability to handle high-pressure situations and multitask
- Strong attention to detail
- Fluency in English and additional languages is a plus
Benefits
AED 3000 to 3400 + 375 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
