Executive - ICT

Early Applicant

Exp: 2-3 Years

Job Description

Job Description

Key Responsibility

Actively Monitor IT Service tickets, Mails and respond
Monitor Data Replication and issues in the assigned company/companies.
This includes Sales, Transfer Orders and Staff Changes
Check/Transfer sales posting issues in Designated company/companies
Data director Installation and setting up data replication for new Shops in designated company/companies
Traffic Counter Configuration and server sync
Monitor data replication from overseas companies and if required take appropriate action/corrective measures in consultation with DBA or IT Manager
Support Shop staff in X-Store related issues
Handle issues related to Warehouse Management System
Create/maintain Store database new and existing stores
Create Point of Sales systems for new stores; test all the peripherals before dispatching the same to the store
Actively monitor and resolve Promotion/Gift Voucher related issues
Monitoring of schedulers, take corrective action
Co-ordinate with other regional IT teams for data replication activities and projects
Report new issues relating to the point-of-sale system to the DBA/IT Manager
Maintain and manage Oracle Database system for Warehouse Management
Deployments / Initial application testing
Visit Stores/Warehouse as per requirement for IT system setup/troubleshooting
Office 365 account configuration, troubleshoot O365 related issues.
Email Archiving, Ms-Teams configuration, Data Backup & restoration
System setup for New Employees
Implement and assist in IT projects and other assigned regular activities.