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About noon
noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done. noon's mission: Ring every doorbell, everyday.
About noon Food
Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
Manage the activation & training process for new restaurant partners, including onboarding
documentation, training, and support.
Collaborate with the supply team to ensure successful onboarding and activation of
restaurant partners.
Illustrate & explain the restaurant partners the order management processes of noon food
Monitor and analyze onboarding and activation performance metrics to identify areas of
improvement.
Identify and resolve any issues that arise during the onboarding and activation process.
What you'll need:
Bachelor's degree in Business Administration or a similar field.
Minimum 6 months to 1 year working experience within customer service or client facing roles.
Self-starter. Flexible in dealing with customers and restaurants.
Analytical thinker with customer-oriented instinct.
A team member who has the ability to get hands-on in a complex operational environment.
Excellent oral and written communication skills, presentation, and interpersonal abilities.
Strong organizational and time management skills are required.
Strong analytical, creative problem solving, and information-seeking skills with the ability to
respond tactically in a dynamic environment.
Proficiency with technology, especially computers, software applications, and phone
Systems.
Who will excel
We're looking for people with high standards, who understand that hard work matters.
You need to be relentlessly resourceful and operate with a deep bias for action.
We need people with the courage to be fiercely original.
noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Date Posted: 13/11/2024
Job ID: 100193431