Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
- Greet and welcome guests in a friendly and professional manner.
- Escort guests to their tables and provide menus.
- Provide information on daily specials, menu items, and promotions.
- Assist with seating arrangements to accommodate guest preferences and restaurant capacity.
- Take reservations over the phone or in person and confirm bookings.
- Monitor dining room for seating availability and maintain a wait list as needed.
- Coordinate with the kitchen and serving staff to ensure timely and efficient service.
- Assist in setting up dining areas, including arranging tables and chairs.
- Maintain cleanliness and organisation in the dining area, including clearing tables and resetting them for the next guests.
- Handle guest inquiries, requests, and complaints in a professional and courteous manner.
- Work closely with the Restaurant Manager and other Heartist to ensure guest satisfaction and a smooth dining experience.
Qualifications
- High school diploma or equivalent.
- Previous experience in a similar role preferred.
- Excellent communication and customer service skills.
- Ability to work well under pressure in a fast-paced environment.
- Strong organisational and multitasking abilities.
- Knowledge of food and beverage items and menus.
- Professional appearance and demeanor.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Additional Information
Your team and working environment:
Diverse, young and vibrant team
