Job Description
What s the job
As Food and Beverage Team Member , you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience. Promote the desired work culture by living the 5 winning ways value Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.
Your day-to-day
Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
Greet and seat customers and serve them in a professional, discreet and personalized way
Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
Consistently monitor quality of food & beverage being served
Practice good customer relations and attend to customer complaints / queries satisfactorily
Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
Ensure minimum wastage, breakage and spoilage
Actively use up selling techniques to exceed guest expectations and increase revenue
Desired Candidate Profile
Education:
Bachelor of Hotel Management(Hotel Management)
Gender:
nm
Nationality:
Any Nationality
