Job Description
NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.
Job Summary.
Dedicated Field Engineer and committed to working flexible hours fully responding to the team and work needs to achieve the overall team goals.
The Field Support Specialist (Drill Bits) will provide on-site technical support, troubleshooting, and customer service for our range of drilling products. The successful candidate will have extensive experience with drill bits and a strong understanding of drilling operations. This role requires frequent travel to various field locations to ensure the optimal performance of our products and to support our clients needs.
Key Responsibilities
- Technical Support:
- Provide on-site technical assistance and troubleshooting for drill bit operations.
- Conduct performance analysis and provide recommendations for drill bit optimization.
- Assist in the installation, maintenance, and repair of drill bits and associated equipment.
- Customer Service:
- Build and maintain strong relationships with clients, ensuring their needs are met promptly and effectively.
- Conduct regular site visits to monitor drill bit performance and address any issues.
- Provide training and support to client personnel on the use of drill bits and related equipment.
- Data Collection and Reporting:
- Collect and analyze performance data from drill bit operations.
- Prepare detailed reports on drill bit performance and suggest improvements.
- Maintain accurate records of all service visits and client interactions.
- Product Development:
- Provide feedback to the engineering and product development teams based on field observations.
- Participate in the testing and evaluation of new drill bit designs and technologies.
- Safety and Compliance:
- Ensure all field operations comply with company safety policies and industry regulations.
- Conduct safety briefings and drills as necessary.
Experience/Education/Skill-set Required
- Field Service Engineer with at least 3 years experience in Drill Bits and 5 years experience in the Oil Field.
- Educational qualification degree: Geology, Petroleum Engineering, Mechanical Engineering, or equivalent in Oilfield major.
- Language: Arabic (preferred) and English Fluent reading and writing.
- Commitment: Committed to working flexible hours fully responding to the team and work needs to achieve the overall team goals.
About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for successnow and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers needs and work with them to deliver the finest products and services on time and on budget.
