Floor Supervisor

Role Description

This is a full-time, on-site role as a Floor Supervisor at Amaya Restaurant & Lounge. As a Floor Supervisor, you will be responsible for overseeing daily operations, ensuring excellent customer service, training and coaching staff, and driving sales. You will work closely with the management team to create a positive and enjoyable experience for our guests, while maintaining high standards of service and hospitality.

Qualifications

• Strong communication and interpersonal skills
• Experience in customer service and handling guest inquiries or concerns
• Proven sales and upselling skills
• Excellent organizational and time management abilities
• Ability to handle high-pressure situations and resolve conflicts
• Experience in the hospitality industry