About Dubai Holding Entertainment:
Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai's mesmerizing skyline.
Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East's largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park.
Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit reaching over 200 nationalities and 4 million listeners each week in seven languages.
Building on ARN's commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
Job Overview:
Here's your chance to step into the Coordinator - Food and Beverage role at Motiongate. In this position, you'll take on key responsibilities that include:
To provide an efficient and effective administrative support to the Head of Food & Beverage and Food & Beverage Operations Manager.
Key Accountabilities:
- Communicates effectively and work collaboratively with colleagues at Motiongate Dubai Parks and Dubai Parks and Resorts through face-to-face communication. Correspond effectively by emails with colleagues from Dubai Parks and Resorts, hold meetings with colleagues from Dubai Parks and Resorts.
- Communicates effectively and work collaboratively with various external vendors and clients through face-to-face communication when requested by the management team.
- Deliver exceptional customer service to all external guests visiting Motiongate Dubai Park using face to face communication
Key Performance Indicators:
- To coordinate with colleagues in a friendly and courteous manner in order to ensure a good flow of communication to and from the Food and Beverage Administration office.
- To handle all non-operational colleague requests and reroute to respective departments e.g. Salary certificates, accommodation issues, uniform requests, various complaints and clarifications in order to assist colleagues effectively and all are done according to the set procedures.
- To liaise between the Food and Beverage department and other departments in order to ensure that there is no breakdown in communication.
- To receive, send, reply and distribute all incoming electronic mails and facsimiles accordingly to each concerned department and outlet in order to ensure that messages are being sent to respective person.
- To ensure proper requisitioning, issuance, usage of office supplies and stationeries in order to promote conservational efforts in controlling of these supplies in terms of recycling and reusing.
- To maintain and update the department's time clocking in/out system and ensure that the monthly attendance detail reports, sick leave forms, applied public holidays and lieu day forms are submitted on time based on salary cut-off to Human Resources Department in order to ensure no variance will occur and colleagues will get the exact payment.
- To deal with correspondence, minutes of meetings, memorandums and reports as and when requested by the Food and Beverage Manager in order to ensure that meetings are minute and to make necessary follow-ups.
- To perform other duties that management may from time to time reasonably require.
- Always follow Company wardrobe and grooming guidelines
- Adhere to Company policies and procedures with regards to behavior, performance and conduct whilst at work and when using Company accommodation and other provided facilities.
- Exercise the duty of care, i.e., the moral and legal obligation to protect the guests, staffs, contractors, vendors, suppliers and all other persons within our care from harm or loss when they are exposed to our activities or using our services, with watchfulness, attention, caution and prudence that a reasonable person in all circumstances would.
- Provide, as far as reasonably practicable, the highest level of protection, against harm or loss from hazards and risks to the health, safety and welfare, of oneself and of the persons working under own's authority.
- Practice due diligence through assessment and review such that all risks and hazards are controlled and maintained to acceptable level in any modification, introduction of new process, machine and/or even engaging new persons in the business to ensure that all aspects and considerations are sufficiently looked into prior to implementation or engagement.
- Commit to safe systems of work by adhering to agreed processes that are put in place, which can include, but not limited to those in the approved manuals, policies, procedures and SOPS and thus it shall be everyone's responsibility to know and understand thoroughly these systems and processes, execute properly and avoid short cuts.
- Take ownership of own's health and safety for the matters within one's control or ability to influence, through leadership by example and ensure that the rest of the persons within one's responsibility and influence, including contractors, follow through.
- Be prudent by adhering to the laws, regulations, applicable standards and guidelines imposed by the governing authorities by, including but not limited to, possessing and updating the necessary professional and other business-related licenses, securing and renewing timely the permits and certificates, and getting medical clearances, sufficient training and appropriate qualifications required for the performance of work or job.
- Follow strictly the rules and regulations set by the company to protect the lives and welfare of the persons involved in its business processes, including the protection of property and environment from damages and other forms of losses.
Qualifications:
- Basic food hygiene certification
- Higher Secondary Certification.
- Fluent in written and oral English.
- A basic secretarial course.
Experience
- One year experience in a similar role.
- Cross-trained in F&B administration
Skills:
- Must be able to work with Excel and Word and do PowerPoint presentations.
- Good interpersonal skills.
- Must be a good team player and be able to perform in a high-pressure work environment.
- Good team player and an eye for administrative details.
About the Benefits:
In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.
We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
