F&B Supervisor F&B Airport Service
Applications are invited for the position of F&B Supervisor-
- Position within: Food & Beverage Services
- Reports to: Assistant F&B Manager
- Location: Dubai International Airport Terminal 1
- Category: Hospitality
Key Accountabilities
- Ensure all customers are provided with the best quality of food and service through cost effective and efficient management, assuring continuous improvement of food items.
- Ensure that F&B operation is performed in compliance with the EKFC Service Standard including Hygiene and Safety aspects.
- Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon and provide the necessary guidance whenever required.
- Demonstrated ability to identify and implement corrective actions arising from incident investigations.
- Ensure that the standards of the service, the quality and prices of food items are maintained to a satisfactory level.
- Comply with and practice EKFC Occupational Health and Safety Policy and procedures.
- Responsible for implementing safe working practices and procedures in accordance with EKFC policies.
- Demonstrate ability to identify and implement corrective actions arising from incident investigations.
- Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
Essential Requirements and Competencies
- Diploma holder in Hotel Management or equivalent qualification.
- High standards of verbal and written communication in English.
- Should have significant supervisory skills and organization competencies.
- Experience in 45-star hotel environment.
- Demonstrated ability to manage staff.
- Knowledge of various food service styles.
- Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards.
- A professional manner with the ability to work under pressure to meet targets and achieve results.
- Strong planning and organizational skills with the ability to multi-task and manage time effectively.
- Ability to collaborate cross functionally and at all levels and team-based approach including ability to positively manage conflict.
- Delivers effective, well-structured written/ spoken communication, with impact and energy.
- High level of commitment to continuous improvement and adaptability to change.
