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Job Title: Restaurant Hostess
Job Description:
We are seeking a friendly and enthusiastic Restaurant Hostess to join our team. As the first point of contact for guests, you will be responsible for providing a warm welcome, managing reservations, and ensuring smooth seating arrangements. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Greet and welcome guests in a friendly and professional manner.
Manage reservations and walk-in guests using the seating chart.
Escort guests to their tables and present menus.
Communicate wait times and handle guest inquiries.
Collaborate with the waitstaff and management to ensure seamless service.
Handle customer complaints or concerns with grace and professionalism.
Requirements:
Strong interpersonal and communication skills.
Ability to remain calm and composed during busy periods.
Previous experience as a hostess or in customer service is a plus.
Flexible schedule, including evenings and weekends.
Date Posted: 20/11/2024
Job ID: 100981465