This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
Our hotels are unique in their own right, with their own distinct outlook and story to tell.
Your day to day
As a Supervisor, you will ensure a consistently high standard of service, champion training and assist in all areas of the operations when required.
Every day is different, but you'll mostly be:
- Assist in the daily restaurant operations.
- Ensure that standards, service behaviors, and proper grooming is always adhered to.
- Support with the rostering of the team and delegation of tasks.
- Supervise the preparation, display, and delivery of food and drinks as well as making sure to provide prompt and excellent service.
- Settle guests complaints.
- Take on other ad-hoc duties when the whole team needs to pull together.
What We Need From You
- 5-star hotel experience is an added advantage
- Great communication skills
- Ability to work in a team and in different functions.
- Warm and inviting personality.
- Ability to think calmly under pressure.
- Willingness to learn open-mindedly.
- Passion of food and curiosity for something new
- Organization skills in restaurant operation
What We Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.