Company Profile:
Client is a boutique fitness and wellness studio located in the Greens. They offer private and group sessions for Pilates and Dance classes, making fitness fun, easy, and accessible. They are a close-knit team looking for individuals who thrive in a collaborative and enjoyable work environment.
Job Responsibilities:
- Customer Service
- Greet clients positively
- Respond promptly to WhatsApp and email inquiries
- Resolve customer issues quickly
- Managing Client Schedules
- Add and remove clients from classes
- Follow up on trial bookings
- Manage private client bookings
- Sales
- Update leads management system
- Book trial clients into classes to convert them into permanent clients
- Updating Schedules for Back-End Management
- Update schedules in the MindBody system
- Update customer icons schedule
- Update website schedule
- Manage Customer Grievances
- Assist with Social Media
- Daily Reporting and Petty Cash Management
Requirements
Candidate Profile:
- Experience: 0-10 years (experience in the fitness industry is a plus but not required)
- Communication: Strong English skills
- Personality: Pleasant, smiling, and approachable
Skills:
- Proficient in Word and Excel
- Capable of writing emails
- Knowledgeable in posting Instagram stories
Benefits
Compensation: AED 3,000 - 3,500 (plus commissions up to AED 4,500 after 3 months)
