We are currently seeking a skilled and personable individual to join our team as a Bilingual Front Desk Receptionist for our dental lab. The ideal candidate will be fluent in both English and Arabic, possessing exceptional communication skills to interact effectively with our clients, who are primarily doctors, and their patients. As the first point of contact for our lab, you will play a crucial role in providing excellent customer service, managing administrative tasks, and fostering positive relationships with our clients.Greet doctors and their patients warmly and professionally upon arrival.
Answer phone calls and emails promptly, providing assistance and information as needed.
Schedule appointments for doctors to visit the lab and discuss cases.
Maintain accurate records of appointments, orders, and client information.
Assist with administrative duties, such as filing, scanning, and data entry.
Coordinate with technicians to ensure timely completion of orders.
Provide information about our lab services and products to clients.
Build and maintain positive relationships with our clients, fostering trust and loyalty.
Ensure the reception area is clean, organized, and welcoming at all times.
Fluent in both English and Arabic (spoken and written).
Minimum of 1 year of experience in a receptionist or customer service role.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Proficiency in basic computer applications, such as MS Office.
Ability to multitask and prioritize tasks effectively.
Professional appearance and demeanor.
Experience in a dental or medical setting is a plus.
If you are a friendly and outgoing individual with a passion for customer service and teamwork, we invite you to apply for this exciting opportunity to join our dental lab.
Help us maintain our reputation for excellence and service in the dental industry.
Job Type: Full-time
Language:
* Arabic (Required)
