We are hiring Experienced Front Office Supervisor for 5* Hotels in Dubai and Abu Dhabi!
Responsibilities
Supervise front desk staff and ensure that they provide excellent customer service
Respond to guests inquiries and requests in a timely and professional manner
Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
Manage reservations and room availability
Ensure accuracy of billing and payment processes
Monitor and review guest feedback
Resolve customer complaints
Train and coach front desk staff
Monitor staff performance and provide feedback
Maintain a clean and organized front desk area
Requirements
Previous experience on the same role
Excellent interpersonal and communication skills
Proven leadership and organizational skills
Working knowledge of hotel management systems
Able to multitask and prioritize tasks
Flexible schedule with the ability to work nights, weekends, and holidays
Ability to work in a multinational team
Benefits:
Work Visa
Paid flight tickets
Paid yearly vacation, sick days, Holidays
Health Insurance
Shared Accommodation
Duty Meal
