BUSINESS INTRODUCTION:
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day
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JOB TITL
E:Sales Associate | MAF Lifestyle | Operatio
ns
ROLE SUMMA
RY:The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelin
es.
ROLE PROF
- ILE:Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfillment of an Exceptional Experience for The Custo
- mer.Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interacti
- ons.Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in M
- ind.Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross S
- ell.Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishm
- ent.Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock L
- oss.Use Advanced Selling Skills in Order to Better Support the Customer's Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Cu
- stomRecommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Inst
ore.
REQUIREM
- ENTS:High School Certif
- icate1-2 Years Industry Exper
- ienceGood Communication S
- killsExcellent Customer Se
rvice
