Job Description
Your responsibilities:
Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
Be always prepared to take notes during a call.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Rendering all messages accurately and completely, without adding, omitting, or substituting.
Provide the highest level of customer service during interpreting
Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
Go into internal professional training.
Be eager to get new professional certifications.
Communicate and report to your team leader.
Comply with dress code requirements for video remote interpreting.
Technical requirements:
As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.
Internet
Dedicated high-speed, private, and secured internet connection
Minimum download speed 20 Mbps (megabits per second)
Minimum upload speed 10 Mbps (megabits per second)
Wired Internet, Ethernet Port (Wi-Fi is not allowed)
Systems
Minimum Windows 10 operating system
Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
8 GB RAM memory minimum
Equipment
Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
External monitors and connectors (if applicable).
Computers must operate in High Performance mode, not balanced or power saver .
Power adapter plugged in and not operating on battery.
Chromebook is not allowed.
Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
