GUEST

Coordinating and multi-tasking job duties in a fast-paced environment.

Coordinating and multi-tasking job duties in a fast-paced environment.Coordinating and multi-tasking job duties in a fast-paced environment.Coordinating and multi-tasking job duties in a fast-paced environment.

Overseeing guest experience from guest arrival, throughout their stay and during their departure.

Overseeing guest experience from guest arrival, throughout their stay and during their departure.Overseeing guest experience from guest arrival, throughout their stay and during their departure.Overseeing guest experience from guest arrival, throughout their stay and during their departure.

Providing each Maison Privee guest a personal experience.

Providing each Maison Privee guest a personal experience. Providing each Maison Privee guest a personal experience. Providing each Maison Privee guest a personal experience.

Reviewing the arrival list daily and assists in ensuring the apartment preparation and distribution of welcome amenities.

Reviewing the arrival list daily and assists in ensuring the apartment preparation and distribution of welcome amenities.Reviewing the arrival list daily and assists in ensuring the apartment preparation and distribution of welcome amenities.Reviewing the arrival list daily and assists in ensuring the apartment preparation and distribution of welcome amenities.

Responding quickly to calls to ensure guests are not kept waiting.

Responding quickly to calls to ensure guests are not kept waiting.Responding quickly to calls to ensure guests are not kept waiting.Responding quickly to calls to ensure guests are not kept waiting.

Suggesting best places to tour, shop, and dine to enhance guest experience.

Suggesting best places to tour, shop, and dine to enhance guest experience.Suggesting best places to tour, shop, and dine to enhance guest experience.Suggesting best places to tour, shop, and dine to enhance guest experience.

Coordinating resolution tasks for challenging situations, whilst keeping the customer informed of their actions. (challenging situations may include maintenance , technicians, contractors, cleaners etc.).

Coordinating resolution tasks for challenging situations, whilst keeping the customer informed of their actions. (challenging situations may include maintenance , technicians, contractors, cleaners etc.).Coordinating resolution tasks for challenging situations, whilst keeping the customer informed of their actions. (challenging situations may include maintenance , technicians, contractors, cleaners etc.).Coordinating resolution tasks for challenging situations, whilst keeping the customer informed of their actions. (challenging situations may include maintenance , technicians, contractors, cleaners etc.).

Prioritising tasks and communicate effectively with colleagues which is essential for the daily running of the operations.

Prioritising tasks and communicate effectively with colleagues which is essential for the daily running of the operations. Prioritising tasks and communicate effectively with colleagues which is essential for the daily running of the operations. Prioritising tasks and communicate effectively with colleagues which is essential for the daily running of the operations.

Managing difficult communications with valued guests who are unsatisfied with our service, product or resolution offered.

Managing difficult communications with valued guests who are unsatisfied with our service, product or resolution offered.Managing difficult communications with valued guests who are unsatisfied with our service, product or resolution offered.Managing difficult communications with valued guests who are unsatisfied with our service, product or resolution offered.

Collaborating effectively with members of the concierge and security , who you'll be working closely with on resolution cases.

Collaborating effectively with members of the concierge and security , who you'll be working closely with on resolution cases.Collaborating effectively with members of the concierge and security , who you'll be working closely with on resolution cases.Collaborating effectively with members of the concierge and security , who you'll be working closely with on resolution cases.

Working On Other Tasks Or Ad-hoc Projects/activities As Required.

Working on other tasks or ad-hoc projects/activities as required.Working on other tasks or ad-hoc projects/activities as required.Working on other tasks or ad-hoc projects/activities as required.

Experience in customer engaging roles within a hotel or holiday home operator in the UAE or a recent graduate of a recognised Hospitality educational institution.

Experience in customer engaging roles within a hotel or holiday home operator in the UAE or a recent graduate of a recognised Hospitality educational institution.Experience in customer engaging roles within a hotel or holiday home operator in the UAE or a recent graduate of a recognised Hospitality educational institution.Experience in customer engaging roles within a hotel or holiday home operator in the UAE or a recent graduate of a recognised Hospitality educational institution.

Bachelor's Degree or Diploma in Economics, Finance, Accounting or Hospitality Management.

Bachelor's Degree or Diploma in Economics, Finance, Accounting or Hospitality Management.Bachelor's Degree or Diploma in Economics, Finance, Accounting or Hospitality Management.Bachelor's Degree or Diploma in Economics, Finance, Accounting or Hospitality Management.

Role is based in Dubai and a UAE driving licence is required.

Role is based in Dubai and a UAE driving licence is required.Role is based in Dubai and a UAE driving licence is required.Role is based in Dubai and a UAE driving licence is required.

Ability to work in shifts based on rotating daily roster. Our guests touch down from dawn until dusk, including on weekends and holidays.

Ability to work in shifts based on rotating daily roster. Our guests touch down from dawn until dusk, including on weekends and holidays.Ability to work in shifts based on rotating daily roster. Our guests touch down from dawn until dusk, including on weekends and holidays.Ability to work in shifts based on rotating daily roster. Our guests touch down from dawn until dusk, including on weekends and holidays.

Warm and welcoming character.

Warm and welcoming character.Warm and welcoming character.Warm and welcoming character.

Excellent communication skills.

Excellent communication skills.Excellent communication skills.Excellent communication skills.

A professional appearance and demeanor (no visible tattoos).

A professional appearance and demeanor (no visible tattoos).A professional appearance and demeanor (no visible tattoos).A professional appearance and demeanor (no visible tattoos).

Attention to detail.

Attention to detail.Attention to detail.Attention to detail.

Strong work ethic.

Strong work ethic.Strong work ethic.Strong work ethic.

Socially adept interpersonal skills.

Socially adept interpersonal skills.Socially adept interpersonal skills.Socially adept interpersonal skills.

Good skills with numbers.

Good skills with numbers.Good skills with numbers.Good skills with numbers.

Confident phone manner.

Confident phone manner.Confident phone manner.Confident phone manner.

Able to take on a task and see it through to completion.

Able to take on a task and see it through to completion.Able to take on a task and see it through to completion.Able to take on a task and see it through to completion.

Excellent time management and organisation.

Excellent time management and organisation.Excellent time management and organisation.Excellent time management and organisation.