Lead Hostess Job Responsibilities
- Relate with clients when they arrive and when they are leaving.
Thank clients for their patronage when they are leaving.- communicate with customers while they wait for their drink and food orders.
Ensure complete and consistent cleanliness of the hostess area.
- Be available to answer calls and greet guests.
Provide assistance to servers with tallies at shift ends- Supervise host book efficiently and oversee client's seating arrangements
Handle clients amicably and with understanding whether they have reservations or not
- Make a great and impressive first impression on clients
Schedule reservations for guests both in person and over the phone- Communicate with supervisors or management on any issue related to customers
Requirements (Sevenrooms)
- Education: High School Diploma
Experience with SevenRooms Management Software, alcohol, and bookings is required.
- Working experience in related fields, like the hospitality industry or hotel, is added advantage
Possess IT skills in MS Excel and MS Word- Possess top-notch communication skills in the local language, both in written and verbal forms
Ability to properly maintain inventory
- Possess competence at filling all guests supplies
Ability to manage complaints tendered by clients- Ability to relate well with other members of staff towards excellent service delivery to clients
Ability to maintain consistent cleanliness of the dining room serving stations
- Ability to answer telephone calls in the most diplomatic and soothing manner
Possess excellent knowledge of room, restaurant, and bars services- Ability to address all issues related to guest service.
Job Type: Full-time
Pay: AED7,- 00 - AED8,000.00 per month
Education: - Diploma (Required)
Experience:- high end restaurant: 3 years (Required)
seven rooms reservation software: 2 years (Preferred)
- fine dining: 3 years (Required)
Language:
* Russian (Preferred)
Expected Start Date: 10/09/2024
