Head of Commercial

Job Summary:

• As the Head of Commercial, you will lead our sales, client onboarding, and marketing
• departments. Your role will be crucial in driving business growth through innovative sales
• strategies and effective marketing campaigns. You will also ensure a smooth onboarding
• process for new clients, enhancing their initial experience and satisfaction.
• Key Responsibilities:
• Sales Leadership: Develop and execute strategic sales plans to achieve subscription
• targets and expand our customer base. Lead, mentor, and scale the sales team to drive
• exceptional results.
• Client Onboarding: Oversee the client onboarding process to ensure it is efficient,
• user-friendly, and tailored to meet client needs. Work closely with the product and
• customer support teams to ensure a seamless transition from sales to service.
• Marketing Strategy: Direct and enhance the marketing strategy to increase brand
• visibility and market penetration. Coordinate with the marketing team to create
• targeted campaigns that align with overall business goals.
• Market Analysis: Conduct market analysis to identify challenges and opportunities for
• growth. Adjust strategies in real-time to maintain competitive advantage and meet
• changing market and customer demands.
• Partnership Development: Identify and develop partnership opportunities with other
• healthcare providers and technology firms to enhance product offerings and reach
• new markets.
• Performance Metrics: Define key performance metrics for sales, onboarding, and
• marketing. Monitor these metrics to evaluate team performance and the
• effectiveness of strategies implemented.
• Budget Management: Manage budgets for the commercial department, ensuring
• optimal allocation of resources across sales and marketing initiatives.
• Stakeholder Communication: Communicate effectively with other department heads
• and executive management to ensure alignment with the company's objectives and
• vision. Innovation and Adaptation: Stay updated with industry trends and technological
• advancements to keep the company at the forefront of the healthcare SaaS market.

Qualifications:

• Proven experience in a senior commercial role within the healthcare or SaaS industry.
• Strong leadership skills with the ability to motivate and drive team performance.
• Excellent communication and interpersonal skills.
• Proficient in data analysis and performance metrics.
• Innovative thinker with a strong customer focus.

Experience:

• Minimum of 5 years in commercial roles with increasing responsibility, particularly in
• SaaS or healthcare-related fields.
• This role is pivotal for anyone looking to significantly impact a growing company
• within the healthcare technology sector.
• You will drive sales and growth and be instrumental in shaping the service delivery and customer experience.