Africa is at the cusp of an economic revolution. 1.5 billion people are embracing electronic payments, mobile everything, and racing towards a digital transformation that will change the world for the next two decades. While Internet- and banking-penetration have come late to Africa, a youth-driven tidal wave of change is hitting the continent, and global businesses and local champions are in a race to unblock its potential.
In partnership with Multichoice, the largest entertainment platform on the African continent, we are building a payment platform that is big enough to unlock the ambitions of a generation.
This is truly the Moment for Africa.
OUR CULTURE
At Moment, we believe building the future is a team sport; partnership and collaboration lie at the core of everything we do. We take pride in working hard and strive to be world class every day, without forgetting to have a little fun along the way. We're straight-talkers who prioritize speed of execution over perfection. We're ok with uncertainty and don't let it get in the way of making smart decisions quickly. We like to get things done. We value diversity of thought, culture, and background and strive to build a business and work environment as vibrant as the continent we serve. Changing the lives and unblocking the ambitions of a continent isn't for the faint of heart - but with a passion for people and a desire to make an impact on Africa, we believe we can build an enormous business that delivers good in the world.
Job Requirements:
- 8+ years of experience as a UX Lead and Product designer, including 4+ years in a leadership role managing designers and researchers (Product, Visual, UX, IA, Brand, User Research, etc.)
- Degree in Design, Human Factors, or equivalent experience in a rigorous design-led organization
- Strong portfolio showcasing individual project experience and team leadership experiences
- Strong product logic and user-centered design experience
- Solid track record of project management and delivery, in-house or in an agency capacity
- Experience in FinTech, Financial Services, Gig Economy, and Super-App industries all a strong plus, but intellectual curiosity is essential
- Experience working in a fast-paced tech start-up environment and thrive in ambiguity
- Strong communicator who can articulate design rationale, tell our brand story, and convey ideas in a clear and compelling manner to both technical and non-technical audiences
- Excellent knowledge of mobile and front-end interaction standards and design patterns, as well as supporting development best practices from a design standpoint
- Deep understanding of design research, performance metrics, user experience design process and methodology. Measuring success in terms of human and business impact
- Highly proficient in Figma and other relevant design tools
- Lived, worked or studied in - or simply have a passion for - Africa
Job Responsibilities:
- Lead a small talented team of product designers, providing coaching and mentorship to help them grow their skills and deliver market-leading customer experiences to our users
- Hands-on Designer able to lead the team from the front, while also being an effective coach and mentor to our talented team of designers
- Oversee end-to-end UX design output of the team across desktop, mobile web and app and provide information architecture, user research, and other key skills to complement the team
- Build a design culture, set of tools, practices, and frameworks that enable us to understand and focus on our users needs, ensuring the customer always has a seat at the table
- Create clarity from ambiguity - there is no one answer in a market as broad as Africa, but we look at how we can make qualified bets to serve our users that we can iterate on top of
- Provide concrete, actionable feedback to the design team, helping them delivery high-quality work while also deepening their skills and career progression
- Work closely with Product and Engineering teams to design and build compelling experiences for our users
- Implement an iterative user research program that enables us to start fast and smart, grow insights over time, including interviews, experimentation, testing, and post-launch review
- Build a robust design team and design culture across the organization by mentoring designers, partnering with Product and Engineering, and promoting user-centered design
- Develop a compelling brand voice that speaks to the unique aspirations of Africa
Job Benefits:
Competitive salary and equity options.
Comprehensive health, dental, and vision benefits.
Opportunities for career advancement and professional development.
Dynamic and collaborative work environment with passionate team members.
