Company Description
Momentum Corporate Services is a leading entertainment group based in Abu Dhabi, United Arab Emirates. Our portfolio includes mobile game development and publishing, virtual reality experiences, iGaming, esports management, and content platform services. We are dedicated to creating immersive and personalized entertainment experiences that push the boundaries of innovation in the industry.
For more information about Momentum Group, please visit our website at www.mgh.ae.
Role Description
The Head of Fraud and Payments is responsible for overseeing fraud prevention and detection strategies, managing payment-related risks, and optimizing payment processes to enhance customer experience and company revenues. This role involves leading a team of analysts to ensure effective fraud controls, managing chargeback risks, improving approval rates for deposits, and identifying the best payment methods and payment service providers (PSPs) for each market.
- Develop and implement comprehensive fraud detection and prevention strategies to safeguard against fraudulent activities in online sports betting and online casino transactions.
- Monitor and analyze fraud patterns and trends to proactively address potential threats.
- Oversee the investigation of fraudulent activities and ensure timely and effective resolution.
- Identify, assess, and manage risks related to payment processing and chargebacks.
- Implement robust risk mitigation strategies to minimize financial losses due to fraudulent activities and chargebacks.
- Collaborate with relevant teams to enhance risk management practices and ensure compliance with industry standards.
- Develop strategies to boost approval rates for deposits, ensuring a seamless and efficient payment experience for customers.
- Identify and integrate the best payment methods and PSPs for each market, optimizing payment solutions tailored to customer preferences and regulatory requirements.
- Continuously evaluate and improve payment processes to enhance operational efficiency and customer satisfaction.
- Analyze payment and fraud data to identify trends, provide insights, and prepare detailed reports for senior management.
- Monitor key performance indicators (KPIs) related to payment processing and fraud prevention, providing regular updates and actionable insights.
- Ensure that all reports and documentation are clear, concise, and support data-driven decision-making.
- Lead and manage a team of payment and fraud analysts, providing guidance, support, and performance feedback.
- Foster a collaborative and results-driven team environment.
- Work closely with cross-functional teams, including compliance, AML, IT, and customer support, to ensure cohesive and effective fraud and payment management.
Skills Required
- Strong knowledge of payment systems, fraud detection tools, and risk management techniques.
- Proficiency in data analysis and reporting tools (e.g., SQL, Excel).
- Excellent problem-solving and analytical skills.
- Strong leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
Qualifications
- Minimum of 5 years of experience in fraud prevention, payment processing, or a related role, preferably within the iGaming or financial services sectors.
- Nice to have: Bachelor's degree in finance, Business, Economics, or a related field
Offer
- Fantastic new office on Yas Island.
- Opportunity to work for a growing start-up business.
- Chance to work with like-minded professionals.
- A diverse environment with a determination to reach our goals.
- Training and learning opportunities.
- Company benefits which support your health and well-being.
Interested Do apply directly with your CV.
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