Reports to: General Manager / Restaurant Manager - Job Purpose: The Head Waiter is responsible for supervising and coordinating the dining room team to ensure a memorable dining experience for guests. They manage the flow of service, oversee staff performance, and maintain high standards of hospitality and efficiency.
Direct and supervise wait staff during service to ensure smooth operations.
Assign sections and responsibilities to wait staff based on reservations and guest flow.
Monitor table turnover and dining room capacity to optimize seating.
Welcome guests and assist with seating arrangements according to reservation and seating policies.
Address guest inquiries, concerns, and special requests promptly and courteously.
Ensure a hospitable and professional atmosphere throughout the dining experience.
Train new wait staff on service standards, menu items, and restaurant procedures.
Provide ongoing coaching and feedback to enhance team performance.
Promote teamwork and a positive work environment among staff.
Coordinate with kitchen staff to ensure accurate and timely delivery of food and beverages.
Monitor the pacing of service to maintain quality and guest satisfaction.
Assist in expediting during peak times to support the team as needed.
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The service charge and Tips will be provided. _
Job Type: Full-time
Pay: AED6,
- 00 - AED7,500.00 per month
Experience:
* server: 1 year (Preferred)