A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Helpline Citizen Service project.
- Only Kolkata and / or West Bengal based candidates are eligible to apply as in-person interview will be conducted at office in Salt Lake, Kolkata (WB).
- Only Honours Graduate & Technical Graduates eligible
Designation Associate
Mode of work Work from office (24X7 rotational shift, 6 days / week)
Role & responsibilities
- Receiving inbound calls and greeting the caller queries
- To understand the query and route the call to concerned department/s
- Inbound domestic voice process (Bengali and Hindi) - no sales target
Desired Candidate Profile :
- Graduation with Honors is mandatory in any stream may apply
- Candidates must have good communication skill in Bengali, Hindi &/or English
- Aptitude towards customer care with good listening skills
- Willing to work in rotational shifts (Morning: 6.30 AM to 1 PM, Evening : 1 PM to 9 PM and Night : 9PM to 6 AM)
Perks and benefits -
- Gross Salary: 15,000 (with allowances)
- All Statutory benefits
T&C:
Only immediate joiners eligible to apply
In-person interview to be conducted at office in Karunamoyee, Salt Lake, Kolkata (WB)
Job Type: Full-time
Pay: 13,000.00 - 15,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Customer support: 1 year (Preferred)
Language:
- Bengali (Preferred)
- Hindi (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
