Hotel Receptionist

About Us:

Emirates Sports is the fastest growing entertainment, sports, and hospitality group in the GCC. Our team possesses an in-depth understanding and unique expertise in designing, building, and managing professional sports and hospitality facilities.

• Key Responsibilities:

Greet and welcome guests as they arrive at the hotel reception desk.

• Efficiently check guests in and out of their rooms, ensuring accuracy in reservation details and payment processing.

Provide information about hotel services, amenities, and local attractions to guests.

• Assist with reservations, room assignments, and billing processes using hotel management software.

Handle guest inquiries, requests, and complaints promptly and courteously, escalating issues as needed.

• Maintain a neat and organized front desk area, including handling paperwork, mail, and phone calls.

Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained.

• Handle guest complaints and resolve issues satisfactorily.

Uphold high standards of customer service and professionalism at all times.

• Qualifications:

Must have Arabic and English proficiency; Additional languages are a plus.

• Must have Hotel software knowledge.

Prior experience as a receptionist; 1-2 years of experience working in a hotel is preferred.

• Ability to work under pressure and in a fast-paced environment.

Availability to work flexible hours, including evenings, weekends, and holidays.

• What We Offer:

Comprehensive salary package.

• Shared accommodation and meals provided.

We appreciate the time you've taken to apply for this position and look forward to reviewing your application.

Job Type: Full-time

Pay: AED2,

• 00 - AED3,000.00 per month
  
  Application Question(s):
• Do you have hotel receptionist work experience

Are you proficient with Hotel Management Software

• Are you Male

Language:

Arabic (Required)