Company:
DESERT GATE TOURISM - UAE
An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.
With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.
Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.
KINDLY APPLY ONLY IF YOU ARE FLUENT CZECH SPEAKER
HOTEL REPSENTATIVE:
- Experience in customer services roles in the travel and tourism industry
- Should have selling, promotional skills and Product knowledge
- Handling the overall operation of the sales programs
- Ability to thrive in a team environment
- Resilient and flexible approach with the ability to respond to customer and company
- Driving License holder is an advantage
TRAVEL GUIDE:
- Guiding Tours and Groups
- Dealing with questions and queries of the clients
- Providing excellent Customer Services and Relationship to the clients
- Reporting on the DGT system and payment collections
- Managing and handling conflicts and complaints in a constructive manner
- Cooperation with the superiors and Customer Service department
- Other ad hoc duties as directed by immediate superior or management
Requirements:
- Good Command of Czech language
- Good Knowledge of UAE as destination.
- Previous experience in the Destination Management Company / Tourism industry
- Good communication skills and excellent in customer service/relation.
- Experience in international working environment
- Independent work style and can perform under pressure.
- Tour Guide License is an advantage.
- Can start immediately.
