SCOPE OF ROLE:To work as a team member to maintain a high standard of cleanliness in the guestroom, bath room, in the public areas assigned to them. To report any maintenance defects. Handling request of the external and internal customer in a Professional & courteous manner.
- Adhere to ABC to Housekeeping & Quality Assurance Standards, when cleaning showers & toilets.
- Responsible to meet the guest request in a responsive & courteous manner and be of assistance
To other associates.
- To genuinely care for the guest well-being and take pride & ownership in the assigned job.
- Abides by the key handling procedures and ensures that all room doors are secured, follow procedure
when entering the washrooms.
- Abides by the lost and found procedures found around the Public Areas.
- Adheres to the OSHA chemical safety handling procedures &Hygiene & Sanitation.
- Safeguard and protect hotel property and be cost conscious.
- To tour and inspect the area assigned and carry out work on areas that required immediate action
- To handover at the end of the shift or at the next briefing, tasks completed and tasks still outstanding.
- To vacuum the room and public areas
- To handle the project / thorough cleaning of:
carpets, using different carpet cleaning techniques
the upholstery and the drapery
the hard flooring using the scrubbing machine
marble / granite restoration
Glass cleaning & Mirror cleaning
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,200.00 per month
Benefits: - Maternity leave
Meal allowance
- Opportunities for promotion
Parental leave
Schedule: Day shift
Evening shift Rotational shift
Supplemental Pay:
Overtime pay
Ability to commute/relocate:- Bayan Lepas: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Cleaning: 1 year (Preferred)