As a Housekeeping Attendant at Copthorne Al Jahra Hotel & Resort, your primary responsibility is to ensure the cleanliness of guest rooms and public areas, following the guidance of Supervisors and adhering to hotel policies and procedures.
Key Job Responsibilities:
- Collect keys and daily assignments, preparing the trolley and necessary equipment for efficient task performance and to prevent delays.
- Maintain and clean guest rooms, replenishing room supplies according to the hotel's Standards of Performance.
- Clean and replenish bathrooms, ensuring adherence to Standards of Performance and safety standards.
- Arrange and tidy guest belongings while cleaning rooms and bathrooms.
- Inform Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
- Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
- Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
- Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company's environmental, health, and safety procedures and policies.
