Housekeeping Shift Leader

POSITION SUMMARY

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
  • World class training and development, including leadership development.
  • Recognition programs.
  • Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
  • Discounted food & drink in all our restaurants and bars.
  • Discounts for your friends and family.
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

To ensure the maximum comfort to the guest's stay, by maintaining and supervise an efficient cleaning and servicing operation to bedrooms, bathrooms, corridors and service areas. To make sure that the Public Areas are maintained to the Hotel standard.

To carry out and supervise the training of all associates to encourage their growth

. Supervision & Quality Control: Oversee room attendants, ensuring rooms are cleaned and serviced to brand standards, and take corrective actions if necessary. Regularly inspect rooms and report discrepancies to the office coordinator.

. Guest Service & Satisfaction: Ensure guest requests and special requirements are fulfilled, resolve complaints promptly, and maintain a professional and courteous attitude with guests at all times.

. Training & Team Management: Coordinate staff training, maintain training records, and conduct team meetings and 1:1 appraisals to ensure ongoing staff development and performance.

. Health, Safety & Security: Adhere to health, safety, and hygiene regulations, report maintenance faults, and ensure the safety and security of guests, staff, and hotel property at all times.

. Policies & Procedures Compliance: Follow hotel and company policies, ensuring staff are aware of and comply with procedures, and maintain confidentiality and proper handling of proprietary materials.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.