Housekeeping Supervisor - Erth Hotel Abu Dhabi

Housekeeping Supervisor

Job Source

Erth Abu Dhabi

Location

United Arab Emirates, Abu Dhabi

Salary

Negotiable

Designation

Housekeeping

Job Type

Full Time

Language

English intermediate

Job Description

To supervise the daily operation as well as the HSK Attendants to ensure standards are followed and cleanliness in all related areas are maintained

Job Responsibilities

Prepares and delegates daily task to HSK Attendants and provide with necessary supplies, to ensure efficient service on the floors

Ensures that HSK Attendants have all the required cleaning tools/equipment

Ensures that HSK Attendants are following the prescribed cleaning procedures

Handle guest requests and complains with care and follow up effectively to enhance guest satisfaction

Inspect rooms physical status and make necessary reports for any discrepancy

Inspect guest rooms to ensure cleanliness as per the set standard

Works with the HSK Attendants in the preparation for the rooms for VIP arrival

Report damaged and missing items in the room as well any lost & found items by following the set procedures

Checks pantries and make sure they are organized, cleaned and well stocked

Monitor room status, i.e. VIP/DND etc. effectively communicate rooms status and release room's to the Front Office department to maintain an efficient operation

Follow up out of order rooms

Ensure that all maintenance work is carried out properly and corresponds to the established procedures

Receive any complaints and report to the Asst. Executive Housekeeper for necessary action or judgement

To assist in the inventory of Line, SOE and FF&E

To ensure the proper handling of equipment and preventive maintenance is carried out

Trains, monitors and evaluates staff and report any performance issues

Performs other duties as assigned by the Asst. Executive Housekeeper

To carry out any other reasonable and lawful request directed by the Management

Job Requirements

Secondary graduate

Positive attitude and trustworthy

Can speak the English language

Passion for the company

Minimum 2 years experience in the same position with a 4* / 5* hotel

Able to work under pressure

Understanding the job