Overview:
Over the past two decades, The First Group has forged a reputation as one of the hospitality industrys leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.
Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for.
The First Collections urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.
Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the citys heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the worlds most exciting metropolis.
Job Description:
Provide proactive and supportive Human Resources services to all employees, ensuring alignment with the companys goals of enhancing employee engagement, guest satisfaction, and financial profitability. Uphold all Human Resources Key Performance Indicators (KPIs) related to recruitment, training, retention, and the efficient management of employee documentation.
Review, monitor, and document compliance with both mandatory and optional training, continuing education, and work assessments. This includes overseeing safety training, anti-harassment programs, professional licensure, aptitude exams, and certifications.
Assist in the development and implementation of initiatives that reflect the companys values, ensuring that all employees experience a positive, fair, and supportive work environment throughout their tenure.
Conduct new hire orientations and oversee employee recognition programs to foster a welcoming and motivating workplace culture.
Execute routine tasks required for the administration of human resource programs, including but not limited to compensation, benefits, leave management, disciplinary actions, dispute resolution, performance and talent management, productivity enhancement, employee recognition, morale building, occupational health and safety, and training and development.
Address employment-related inquiries from applicants, employees, and supervisors, and escalate complex or sensitive issues to the appropriate personnel when necessary.
Participate in and contribute to employee disciplinary meetings, terminations, and investigations, ensuring a fair and thorough process.
Ensure compliance with federal, state, and local employment laws and regulations, and regularly review policies and practices to maintain adherence to recommended best practices.
Stay informed of the latest trends, best practices, regulatory changes, and emerging technologies in human resources, talent management, and employment law to keep the companys HR practices up to date.
Desired Skill & Expertise:
Atleast 4 years of experience working in a similar role at a 4/5* hotel.
Strong command in English (written and verbal).
Excellent administrative skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office or related software.
