PEOPLE OPERATIONS SPECIALIST - MENA
TAIT Towers is the Market Leader in designing, constructing and delivering world-class solutions for live experiences.
Whether it's creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. TAIT's cutting-edge offerings continue to advance industry standards and exceed client expectations.
TAIT's diverse group of clients include Taylor Swift, Cirque Du Soleil, The Metropolitan Opera House, NASA, National Geographic, Beyonc and The Olympics.
Position Purpose:
The People Operations Specialist plays a foundational role in TAIT's People department, ensuring the clear and structured circulation of information within the department. They minimise risk to the business by keeping track of compliance, conducting gap analyses in process and procedures, formulating policy recommendations, and implementing best practices. The People Operations Specialist is responsible for fostering and cultivating a safe, equitable and agile environment for the department and for all TAIT employees.
Responsibilities:
- Act as a People Team point of contact for UAE and KSA employees.
- Lead and support the organisation with local team-building events and initiatives.
- Maintain employee files.
- Resolving issues promptly.
- Ensure compliance with local labour regulations - liaising with the Government Relations Officer to ensure the Labour and Immigration procedures for the UAE and KSA are correctly followed.
- Ensure timely input of UAE and KSA payroll for review with PBP and Finance.
- Maintain employee annual leave records, ensuring applicable local laws and regulations are followed.
- Support the Talent Acquisition Team by developing job descriptions.
- Ensure regular communication with Freelancers, Staffing Manager and Operations Team.
- Conduct effective onboarding of new employees to ensure a local/global perspective.
- Provide visibility to the PBP regarding HR issues that arise, proactively suggest solutions.
- Direct employees to available resources and platforms and support them with usage where required.
- Roll out policies and procedures
- Act as a liaison between the People Department and employees, addressing questions and concerns while offering guidance and resolution.
- Lead the research, consultation, and development of People department policies and procedures, in line with legal best practices.
- Provide specialised support and delivery for human resources functions.
- Assist with conflict resolution and disciplinary actions in line with company policies, promoting a values-aligned approach.
- Oversee confidential HR records, ensuring data integrity in the HRIS for accurate reporting.
- Provide guidance on the performance management process to leaders, business partners, and employees.
- Coordinate training sessions and maintain training records.
- Remain up to date on labour laws and regulations to ensure compliance.
- Assist with government reporting and audits as necessary.
- Assist in developing and implementing surveys, feedback, and action planning.
- Other duties may be assigned to meet business needs.
Competencies:
- Effective written and verbal communication skills.
- Capacity to prioritise and multitask.
- Effective time management and organisational skills
- Problem-solving and analytical mindset
- Adaptability to an ever-changing environment
- Compliance-orientated mindset
- Skilled in conflict resolution with an ethical, discreet and compassionate approach
- Attention to detail.
- Focus on collaboration and teamwork.
- A commitment to ongoing professional development
Qualifications:
- A bachelor's degree in human resources, business administration, or a related field, or equivalent experience.
- 2+ years experience in an HR Coordinator, HR Generalist or other HR role partnering with all levels of the organisation, ideally in an organisation of 500+ employees.
- Comprehensive knowledge of HR laws, regulations, and best practices, particularly for the MENA region.
- SHRM, HRCI or CIPD certification a plus
- Experience working in a hybrid environment.
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