Human Resources - Tamheer Program

Company Overview

BFL Group is one of the world's leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe.

Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite all at up to 80% off the original retail price for fashion designer brands. Our unique Treasure Hunt model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.

Role purpose

We are currently hiring People Relations Manager to join our HR team and be responsible for facilitating employee relations and resolving any HR issues as required with the aim of building a positive and engaged work environment.

The goal is to attract, retain and motivate high quality employees while reducing turnover and enhancing our company's profile as a Great Place to Work and align with the company's strategy and business goals.

Key responsibilities:

Ensuring the Company's treatment of employees is consistent with its core business values and objectives.

Partnering with senior business stakeholders and HR teams to develop and implement employee relations best practices and programs inline with company policies.

Developing and maintaining policies related to employee complaints, managing grievance procedures, and disciplinary actions

Develop a framework for investigating and resolving complex or critical employee relations issues in a timely and effective manner

Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.

Participating in and/or leading projects focused on continuous improvement.

Manage a team of HR professionals dedicated to employee relations; track performance and build a culture of BFLers both within the HR department and wider business

Qualifications

Degree in Human Resources or a related field.

Post grad certification (i.e. CIPD) is highly desirable

You have minimum 8-10 years prior experience in employee relations

Previous experience in managing employee relations for a large workforce (1000+ headcount)

You have strong knowledge of HR policies & procedures

You have in-depth knowledge of KSA labour law

You are approachable and possess strong communication

You have strong problem-solving, negotiation & influencing skills